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Tata Consultancy Services (TCS) has announced an expansion of its partnership with Xerox to accelerate the company’s transition into a simplified, services-led, and software-enabled organization. This strategic collaboration aims to leverage TCS’s advanced capabilities to develop a new agile, cloud-first operating model and an AI-first enterprise platform for Xerox.
Xerox, a global leader in digital print technology and related solutions, seeks to consolidate its technology services to enhance business outcomes. TCS will play a crucial role in this transformation by migrating complex legacy data centers to the Azure public cloud, deploying a cloud-based Digital ERP platform to streamline business processes, and integrating generative artificial intelligence (GenAI) into operations to drive sustainable growth.
Transforming Xerox with TCS’s Expertise
Under the agreement, TCS will harness its deep service practices, including AI.Cloud, Enterprise Solutions (highlighted by TCS CrystallusTM), and Cognitive Business Operations (showcased by TCS CognixTM), to create a robust AI-first enterprise platform for Xerox. This platform is designed to simplify Xerox’s geographical, operational, and offering footprint while enhancing client experiences.
“This digital transformation initiative is an important enabler for reinventing our operating model to simplify our geographical, offering, and operational footprint while transforming our clients’ experience. We believe TCS is the right partner to deliver such a complex program given their proven experience both within Xerox and across the industry,” stated Tino Lancellotti, Chief Information Officer of Xerox.
Harnessing the Power of Cloud and AI
The deal aims to demonstrate the vast potential of cloud computing and generative AI in improving business and IT service delivery. TCS plans to combine these capabilities with the expertise of industry partners, including leading hyperscalers and AI solution providers, to ensure a comprehensive digital transformation.
“Xerox and TCS have been on a collaboration and co-innovation journey for over two decades, which has grown from strength to strength, transforming business functions from finance to HR along the way. We are now excited to partner with Xerox to support their reinvention to create the foundation for long-term, sustainable growth by establishing the digital core leveraging cloud, AI, and next-generation enterprise platforms,” said V Rajanna, President of Technology, Software and Services at TCS.
A New Era for Xerox
This partnership marks a significant milestone in Xerox’s digital transformation journey. By adopting TCS’s cutting-edge technologies and innovative approaches, Xerox is poised to enhance its service offerings, streamline operations, and foster sustainable growth in a rapidly evolving digital landscape.
